Privacy Policy

Last updated: [Date]

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email address, password)
• Contact form submissions (name, email, phone, message content)
• Support ticket content and communications
• Billing and payment information (if applicable)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and respond to support requests
• Send you technical notices and support messages
• Communicate with you about services, updates, and other news

3. Information Sharing

We do not sell or rent your personal information. We may share your information with:

• Service providers who assist in our operations (e.g., Mailgun for email delivery)
• As required by law or to protect our rights

4. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us.

5. Security

We implement appropriate security measures to protect your information. All data is transmitted over HTTPS, and sensitive information is encrypted at rest where appropriate.

6. Contact Us

For privacy-related questions or requests, please contact us at:

Email: privacy@factor7.com